AI-Powered Scheduling
Predictive appointment optimization with real-time conflict resolution and intelligent patient routing
Autonomous Revenue Cycle
AI-driven billing automation, instant insurance verification, and frictionless payment orchestration
Intelligent Health Records
Next-gen EHR with voice transcription, contextual AI insights, and instant data retrieval
Smart Automation Engine
Eliminate repetitive tasks with adaptive AI workflows that learn from your practice patterns
Team Orchestration Hub
Coordinate your entire care team with role-based intelligence and performance analytics
Multi-Specialty Support
Purpose-built workflows for key medical specialties including family medicine, cardiology, pediatrics, and more, with customizable clinical pathways
Inclusive by Design
WCAG AAA-compliant interface ensuring barrier-free access for all users and patients
Global Healthcare Standards
Multi-region compliance with automated translations across 4+ languages (English, Spanish, Japanese, German)
Conversational Care Platform
HIPAA-secure WhatsApp integration with AI-powered message routing and engagement analytics
Medical AI Copilot
Advanced clinical decision support, real-time documentation, and predictive patient insights
Growth Intelligence Engine
AI-powered lead scoring, automated nurture campaigns, and conversion optimization
Virtual Care Monetization
Per-second billing precision with instant settlements and comprehensive analytics
Deploy in Minutes, Scale Instantly
Zero-friction onboarding designed for busy clinicians
Intelligent Setup Wizard
AI-guided configuration adapts to your specialty with automated best practices and smart defaults
Seamless Data Migration
One-click import from 50+ EHR systems with automated data validation and deduplication
Go Live Immediately
Start seeing patients instantly with 24/7 white-glove onboarding and dedicated success engineering
Your Questions, Answered
Everything you need to know about the platform
Is Genkō HIPAA compliant and secure?
Absolutely. Genkō exceeds HIPAA standards with SOC 2 Type II certification, end-to-end AES-256 encryption, zero-knowledge architecture, and comprehensive audit logging. Our infrastructure is penetration-tested quarterly and monitored 24/7.
How fast can I migrate my existing data?
Most practices complete migration in under 2 hours. We support automated imports from 50+ EHR systems via HL7/FHIR, with dedicated migration engineers ensuring zero data loss and minimal downtime.
What level of support can I expect?
Free tier includes community support. Paid plans get priority email support with <4hr response times. Professional+ includes phone support, and Enterprise gets dedicated Slack channels with <15min response SLA and quarterly business reviews.
Are mobile apps available?
We're currently developing native mobile apps for iOS and Android. In the meantime, our web application is fully responsive and works seamlessly on mobile devices. You can install Genkō as a Progressive Web App (PWA) on your mobile device for an app-like experience with offline capabilities and push notifications.
How does WhatsApp integration work technically?
We use WhatsApp Business API with end-to-end encryption. All conversations are automatically logged to patient records, support rich media (images, PDFs, voice), and include compliance-ready audit trails. Messages are routed through secure webhooks with failover redundancy.
What powers the AI capabilities?
Our AI Copilot uses proprietary transformer models fine-tuned on 10M+ anonymized medical cases, trained on peer-reviewed literature, and continuously updated. It provides evidence-based suggestions with confidence scores and medical citations, while maintaining strict privacy boundaries.
How precise is telemedicine billing?
Billing is calculated per-second with atomic precision. We use Stripe Connect for instant settlements, support dynamic pricing tiers, handle tax calculations automatically, and provide detailed revenue analytics with real-time dashboards.
What's your cancellation policy?
Cancel anytime, effective immediately. No exit fees, no data hostage—export your complete dataset in standard formats (HL7, FHIR, CSV) with one click. We even help with migration to competitors if needed.