About Genkō Healthcare
We're on a mission to empower healthcare providers with modern, efficient, and secure practice management tools that enable them to focus on what matters most: patient care.
Our Mission
To revolutionize healthcare management by providing innovative, user-friendly, and HIPAA-compliant solutions that streamline operations, improve patient outcomes, and enable healthcare providers to deliver exceptional care.
Our Core Values
Innovation
We continuously evolve our platform with cutting-edge technology to meet the changing needs of healthcare providers.
Security First
Patient data security is paramount. We maintain the highest standards of HIPAA compliance and data protection.
Simplicity
Complex healthcare workflows made simple through intuitive design and powerful automation.
Dedicated Support
24/7 expert support ensures you're never alone in your healthcare journey.
Our Story
Genkō was founded by healthcare professionals and technology experts who experienced firsthand the challenges of managing a modern medical practice. We saw how administrative burdens took valuable time away from patient care, how fragmented systems created inefficiencies, and how healthcare providers deserved better tools.
From our headquarters in Tijuana, México, we've built a platform that serves healthcare providers globally. Our team combines deep healthcare expertise with cutting-edge software engineering to create solutions that truly understand the needs of medical practices.
Today, Genkō serves thousands of healthcare providers across multiple countries, helping them save time, reduce costs, and improve patient care. But we're just getting started.
Our Platform
Genkō is a comprehensive healthcare management platform designed to handle every aspect of your practice:
Intelligent Scheduling
Advanced appointment management with automated reminders, waitlist management, and calendar synchronization.
Electronic Health Records
Comprehensive patient records with secure access, version history, and seamless integration with medical devices.
Streamlined Billing
Automated billing, insurance claims processing, and financial reporting that saves hours of administrative work.
Telemedicine
HIPAA-compliant video consultations with integrated patient records and prescription management.
Analytics & Insights
Real-time dashboards and reports to help you make data-driven decisions for your practice.
Compliance & Security
Built-in HIPAA compliance, audit trails, and enterprise-grade security to protect patient data.
Technology We Trust
Genkō is built on industry-leading technologies to ensure reliability, security, and performance:
Enterprise Infrastructure
Cloud-native architecture with 99.9% uptime SLA, automated backups, and disaster recovery.
Security & Compliance
End-to-end encryption, SOC 2 Type II certified, HIPAA compliant, and regular security audits.
Seamless Integrations
Open API, HL7/FHIR support, and pre-built integrations with popular healthcare systems.
Meet Our Team
Genkō is built by a diverse team of healthcare professionals, software engineers, and customer success experts who are passionate about improving healthcare delivery.
Healthcare Experts
Our team includes physicians, nurses, and healthcare administrators who understand your daily challenges.
Engineering Excellence
World-class software engineers building reliable, scalable, and secure healthcare solutions.
Customer Success
Dedicated support team available 24/7 to ensure your practice runs smoothly.
Our Commitment to You
When you choose Genkō, you're not just getting software—you're gaining a partner committed to your success:
99.9% uptime guarantee with 24/7 system monitoring
Dedicated support team available whenever you need help
Regular feature updates and improvements at no additional cost
Comprehensive training and onboarding for your entire team
Your data is yours—we never sell or share patient information
Scalable platform that grows with your practice
Global Reach, Local Expertise
While we serve healthcare providers worldwide, we understand that healthcare is local. Genkō supports multiple languages, currencies, and regional compliance requirements:
Available in English, Spanish, and Japanese
Support for multiple currencies including USD, MXN, EUR, and more
Compliant with HIPAA, GDPR, and local healthcare regulations
Ready to Transform Your Practice?
Join thousands of healthcare providers who trust Genkō to manage their practice efficiently and securely.