MedSpa scheduling software in Cancún
Cancún atiende tanto a pacientes locales como a visitantes internacionales que buscan tratamientos dentales, estéticos y de bienestar. Genkō ayuda a las clínicas de Cancún a gestionar reservas bilingües, alto volumen de citas y la experiencia digital que los pacientes internacionales esperan.
- 24/7
- self-booking for clients
- branded portal, no phone tag
- 48 h
- reminder sent automatically
- before every high-value treatment
- 5 min
- to configure a recall campaign
- for any treatment type
Cancún
Scheduling for Cancún's international and local patient base
From dental tourists arriving from Miami to local families in SM 27, Cancún practices manage a uniquely diverse patient mix. Genkō's bilingual self-booking portal, WhatsApp-first reminders, and multi-provider scheduling give Cancún clinics the foundation to grow their international referral base without adding front-desk headcount.
Clients who had Botox three months ago should hear from you today
Treatment-based recall campaigns send personalised messages at the interval you set — Botox at 3 months, filler at 6, laser at 12. Each message includes a direct booking link. Each campaign runs entirely in the background.
- Configure recall intervals per treatment type, not per individual client
- WhatsApp delivery for significantly higher open rates than email alone
- Direct self-booking link in every message — no portal login required for clients
- Reactivation campaigns for clients who have not visited in a set number of months
Recall Campaigns
3 active · running in background
Everything medspa and aesthetic clinics need
Purpose-built features that reduce admin and keep patients coming back.
Treatment-based recall campaigns
- Set up automatic follow-ups per treatment type — e.g., remind Botox clients after 3 months, filler clients after 6. Campaigns run themselves while you focus on clients.
Premium self-booking experience
- Give clients a branded, mobile-first booking portal. They choose their provider, select a service, and confirm — no phone tag, no friction, no missed calls.
WhatsApp and email reminders
- High-ticket treatments deserve high-touch reminders. Automated WhatsApp and email messages reduce no-shows on your most valuable appointment types.
Client reactivation campaigns
- Target clients who have not booked in a set number of months with a personalised message and a direct booking link. Re-engage dormant revenue without any manual list work.
Buffer time per treatment
- Set preparation and cleanup buffer minutes per appointment type. Room changeover between a laser session and a facial is handled automatically — no manual calendar blocking.
Per-service booking controls
- Restrict treatments to specific providers, set minimum advance booking windows, and prevent same-day bookings for high-ticket services — all configurable per appointment type.
How it works
Up and running in under an hour
Three steps from signup to a fully automated practice schedule.
Set up your services and providers
Define each treatment with its own duration, price, buffer time, and assigned providers. Set booking controls per service, not globally.
Recall campaigns run in the background
Configure automatic follow-ups per treatment — Botox every 3 months, filler every 6. Campaigns run themselves while you focus on delivering a great client experience.
Clients book and you stay in control
Clients book through your branded portal or a direct link. Cancellations open slots and notify waitlisted clients instantly. You see every booking in real time.
Common questions
Anything else? Email us
- Can I offer different booking experiences per treatment category?
- Yes. Each appointment type has its own duration, price, and availability rules. You can restrict certain services to specific providers and set different buffer times between appointments.
- Can I send promotional offers to inactive clients?
- Yes. Use the reactivation campaign feature to target clients who have not booked in a set period. Add a custom message with your seasonal promotion or offer — delivered by WhatsApp or email.
- Does the portal support multiple providers and aestheticians?
- Yes. Each provider has their own configurable schedule. Clients can select their preferred aesthetician or be routed to the first available provider.
- What plan do I need for WhatsApp messaging?
- WhatsApp notifications are available on the Starter plan ($49/month) and above. Two-way WhatsApp messaging (clients reply and you receive them in the dashboard) is available on Group ($89/month) and above.
- How does Genkō compare to Mindbody?
- Mindbody is optimised for fitness studios and class-based booking with membership billing. Genkō is built for appointment-driven practices — one-on-one consultations, treatment-specific recalls, and patient health records. If you're running a medspa, Genkō's per-appointment model, WhatsApp messaging, and HIPAA-ready infrastructure are a closer fit than a class-scheduling platform built for gyms.
- Can Cancún practices use Genkō for dental tourism bookings from the US?
- Yes. The self-booking portal works for any patient globally, sends confirmations in English or Spanish, and handles deposit-and-confirm flows that dental tourists expect. Your team manages everything from one dashboard, regardless of where the patient booked from.
- ¿Genkō compite con Doctoralia en Cancún?
- Son complementarios. Doctoralia funciona como directorio de médicos locales. Genkō es tu sistema de gestión de citas propio — puedes usar ambos: Doctoralia para captar pacientes, Genkō para gestionar toda tu agenda, recordatorios y base de datos sin depender de una plataforma externa.
Free 90-day pilot
Ready to see what Genkō can do for your practice?
Apply for our free 90-day pilot. We handle onboarding — you focus on clients.