One record.
From booking to signed note.
Genkō is the EMR and scheduling platform for dental, physiotherapy, mental health, optometry, veterinary, aesthetics and allied-health practices: one record from the booking to the signed note. No double-bookings. No edits to a signed note. No lost records.
74
Specialty templates
12 groups, from dental to wound care
Locked
Once signed
Corrections are signed addenda
5–30 yrs
Retention you set
Archived, never quietly deleted
Free
To start
No credit card · EMR from Starter
One record, start to finish
The visit you book is
the visit you chart
Most practices run a scheduler and a records system that never meet. In Genkō they are the same product, so nothing is retyped and nothing falls between them.
- 1
Book
Staff or the patient portal, conflict-free on every slot.
- 2
Intake
Forms completed before the visit (Group+).
- 3
Chart
A note on the appointment, from a specialty template.
- 4
Sign
The author signs it and it locks for everyone.
- 5
Share
A signed visit summary in the patient's portal.
- 6
Keep
Retained for the period you set, and downloadable.
Electronic medical records
Charting that holds up
when someone checks
A record is only worth something if nobody can quietly change it. Genkō locks what is signed, codes what is clinical and keeps what the law says to keep.
A signed note is signed. For everyone.
A note is a draft until its author signs it. After that, no one can edit it, not an admin and not us. Corrections are signed addenda, and a note written on the wrong patient is marked entered in error with a reason, and stays on the record.
- The database enforces the lock, not just the screen
- Only the clinician who wrote a note can sign it
- Addenda carry their own signature and time
- Every signature, view and export is audited
A problem list you can search and a chart you can trend
Search ICD-10-CM for the problem list, record allergies and medications, and capture vital signs with LOINC codes and UCUM units. Readings from signed notes become a trend, one small chart per measurement.
- ICD-10-CM search runs inside Genkō; a search term never leaves it
- Allergies, conditions and medications as structured entries
- Blood pressure, heart rate, weight and BMI, with plausible-range checks
- Medication catalogs for your practice
Your specialty's chart, not a blank page
Tooth chart, PHQ-9 and GAD-7, eye exam, treatment record, spine map, wound visit, vaccination record: 74 templates in 12 groups. Totals, bands and logMAR are computed by Genkō when the note is saved, so a signed note keeps exactly what the clinician saw.
- Switch on only the groups you chart in
- Scores and conversions calculated by the server, never trusted from the browser
- Fields stay searchable across the whole record
- Templates are versioned; a shipped version never changes under a signed note
Imaging, consents and referrals on the patient's record
Upload PDFs and images to private storage and file them under the patient. Each file is checked on arrival, opens through a link that expires after 60 seconds, and is voided with a reason if it was filed by mistake, never deleted.
- PDF, JPEG, PNG, HEIC and WebP up to 25 MB
- Private storage, no public links
- Quota per plan: 5 GB, 25 GB or 100 GB
- A void keeps who, when and why
Records that are kept, and a patient who can see their visit
Removing a patient who has history archives them instead of deleting them. The record is retained for the period the owner sets and can be restored. A patient's whole record downloads as a printable page for an access request, and a clinician can share a signed visit summary to the patient's portal.
- Retention from 5 to 30 years, 10 by default, minors from the age of majority
- Archived patients do not count toward your plan's patient limit
- Printable full-record download
- Visit summaries shared by the signer, with no clinical detail in the email
Genkō is an EMR for your own practice's records. It is not certified by any government program and does not exchange records with hospital systems. Built for HIPAA-covered practices.
Built for your specialty
Your discipline,
charted your way
Each specialty gets its own templates and its own scheduling rules. Pick the groups you chart in; the rest stays out of the way.
Dental
Tooth chart in FDI or Universal numbering
Surface-level conditions, planned and completed procedures, signed notes.
ExplorePhysiotherapy
Assessment, range of motion, treatment session
Joint-by-joint range of motion, outcome measures, exercise tables, discharge.
ExploreMental health
Mental status exam with PHQ-9 and GAD-7
Scored instruments with the item-9 flag, session notes, a private record.
ExploreMed spa
Treatment area, product, lot and expiry
Treatment records with lot traceability, consent and aftercare.
ExploreOptometry
Visual acuity, logMAR and IOP
Snellen or decimal acuity converted to logMAR, refraction, pressure.
ExploreVeterinary
Species, weight, vaccinations and surgery
Species-aware weight ranges, vaccination records, anaesthesia and surgery.
Explore
One system for the whole
patient journey
Electronic medical records, scheduling, the patient portal and AI, built as one product, so what you book is what you chart.
Electronic Medical Records
Signed and locked notes, an ICD-10-CM problem list, vitals, 74 specialty templates and private patient documents.
Conflict-Free Booking
Real-time detection that eliminates double-bookings on every slot, for staff and for patients.
Patient Portal
Self-service booking, intake forms, past visits and the signed summaries your clinicians share.
AI-Powered Automation
A staff AI assistant and an embeddable website chat widget, both built in.
Audit Logs
Who signed, viewed or exported a record, with full access accountability.
Deep Analytics
Exportable reports on throughput, no-shows and patient trends.
The front desk runs on
the same system
Scheduling, the patient portal, your team and your numbers share one record with the chart.
Conflict detection that actually works
Define provider availability once. Genkō enforces it on every booking — no overlaps, no manual checking. Your front desk books faster and with full confidence.
- Per-provider weekly availability windows
- Real-time conflict detection on every booking
- Multiple appointment types with custom durations
- Automatic buffer time between appointments
- Instant confirmation and cancellation flow
Book — Dr. Martinez
Tuesday, March 17
Give patients visibility and control
A dedicated portal where patients see their upcoming appointments, review their history, and keep their profile up to date — reducing inbound calls significantly.
- Secure, role-gated patient login
- View upcoming and past appointments
- Update personal and contact information
- Access to appointment notes and provider info
My Health
Welcome back, Sarah
Your whole team, at a glance
See every provider's schedule load, live availability, and weekly throughput from a single view. Spot gaps, redistribute demand, and keep your practice running at capacity — without the back-and-forth.
- Real-time availability status per provider
- Daily and weekly appointment counts
- Slot fill-rate tracking across the practice
- Role-based access for staff and admins
Providers
3 active today
24
Booked
96%
Fill rate
Numbers that drive better decisions
Stop guessing. A dedicated analytics dashboard surfaces no-show rates, provider throughput, appointment trends, and patient growth across any date range — with one-click export to CSV or Excel.
- KPIs: completion rate, no-shows, new patients
- Appointment volume by day, type, and provider
- Custom date ranges and 7 preset periods
- Export to CSV or Excel for external reporting
Performance
Last 30 days
Built for the highest
standards of care
Patient data demands a higher standard. Genkō ships with the controls your practice and your patients expect.
Isolated, role-based infrastructure
Built on Supabase PostgreSQL with row-level security. Every query is scoped to the authenticated organization — no cross-tenant data leaks by design.
Full account deletion
Closing your account permanently removes your credentials, auth identity, and all organization memberships. Clinical records are never deleted with an account or a staff change: they are kept for your practice's retention period, and signed notes cannot be altered.
Full audit logs
Every AI agent action is logged with timestamp, tool name, and API key identifier. Know exactly which agent read or wrote what — and when.
Scoped API keys
API keys (REST and MCP) carry explicit scopes (read-only vs. read-write) and are hashed with SHA-256 before storage. Revoke any key instantly from the dashboard.
Role-based data isolation
Owners, admins, providers, and staff each see only what their role permits. Patient data is never exposed across organizations, regardless of shared user accounts.
Signed means final
A signed clinical note cannot be edited by anyone, including admins and the database's own service role. The rule lives in the database, so no screen, API key or integration can bypass it.
Plans & Pricing
Simple, transparent pricing for scale
Start free. Upgrade when you need to. Charged in USD with applicable taxes included, and no per-provider fees.
Plans are charged in US dollars (USD). Prices include applicable taxes, including IVA.
Free
$0ForeverFor solo practitioners trying Genkō risk-free.
100 patients · 3 team members- Core appointment scheduling
- Real-time conflict detection
- Patient portal (view-only)
- Role-based access control
- Up to 2 appointment types
- Recommended
Starter
$79/ MonthUSD · Tax included
The full EMR for your practice: signed, locked notes from day one.
750 patients · 8 team membersEverything in Free, plus:
- Patient self-service booking portal with email confirmations
- Multiple appointment types
- Google Calendar sync and Stripe payments
- EMR: signed notes that lock for good, with addenda
- ICD-10-CM problem list, allergies, medications & vitals
- Full patient record download and shareable visit summaries
- WhatsApp reminders with replies (confirm, reschedule, cancel)
- HubSpot CRM sync and priority email support
- Most popular
Practice
$279/ MonthUSD · Tax included
For growing practices that want AI working across every channel.
7,500 patients · 40 team members · 10 orgsEverything in Starter, plus:
- Analytics dashboard with data export
- Pre-visit intake forms, with review & approval
- Specialty note templates & patient documents
- AI assistant for your team and in the patient portal
- Embeddable web chat widget
- Email & SMS appointment reminders
- REST API and MCP server for AI agents: read + write (3 keys each)
- Advanced scheduling rules
- Priority support + onboarding
More plans
Solo, Group, Network and Enterprise. Every paid plan has the same pricing rules: no per-provider fees.
Solo
$49/ MonthUSD · Tax included
For solo practitioners ready to grow beyond the free tier.
250 patients · 4 team membersEverything in Free, plus:
- Email booking confirmations
- Patient self-service booking portal
- Multiple appointment types
- Google Calendar sync — each provider connects their own
- Stripe payments & appointment fees
- Audit log (90-day retention)
Group
$139/ MonthUSD · Tax included
For practices ready to scale with intake, records, and AI.
2,000 patients · 15 team members · 5 orgsEverything in Starter, plus:
- Analytics dashboard with data export
- Pre-visit patient intake forms
- Specialty note templates & patient documents
- AI scheduling assistant (dashboard)
- REST API — read patients, appointments, services & providers (1 key)
- MCP server for AI agents — read-only (1 key)
Network
$549/ MonthUSD · Tax included
For multi-location groups that run up to 25 practices from one login.
10,000 patients per org · unlimited team members · 25 orgsEverything in Practice, plus:
- Up to 25 organizations under one owner login
- Cross-organization analytics and portfolio health
- REST API — clinical records, patient deletion & batch sync (500 per call)
- Signed webhooks for appointment & patient changes
- Embeddable read-only calendars for your CRM or site
- REST & MCP admin keys — unlimited, highest rate limits
- Granular audit log (365-day retention)
- Early access to new features
- Dedicated onboarding
- SLA-backed support
Enterprise
Custom
A dedicated Genkō on your own domain and database, for hospital systems and large groups.
Custom patients · staff · orgsContact us
One flat price per practice. No per-provider fees, within each plan's team-member limit.
Yearly billing is ten months’ price (two months free), charged once. The monthly figure on yearly cards is that total ÷ 12.
Team members are the people with a login: owners, admins, providers and staff. Every plan has a team-member limit that counts providers too, and no plan charges per provider. Each organization (a practice or location) has its own limits; several organizations start on Group (5), Practice (10) and Network (25).
WhatsApp reminders and patient replies are included from Starter for opted-in patients. WhatsApp’s sending limits apply. SMS reminders start on Practice.
No credit card required to start on the free plan.
Compare plans
Every feature, plan by plan
Scroll sideways to see every plan on small screens.
| Feature | Free | Solo | Starter | Group | Practice | Network |
|---|---|---|---|---|---|---|
| Capacity | ||||||
| Patients | 100 | 250 | 750 | 2,000 | 7,500 | 10,000 per org |
| Team members (logins) | 3 | 4 | 8 | 15 | 40 | Unlimited |
| Organizations | 1 | 1 | 1 | 5 | 10 | 25 |
| Patient documents storage | 5 GB | 25 GB | 100 GB | |||
| Scheduling & patient portal | ||||||
| Appointment scheduling with conflict detection | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Role-based access control | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Patient portal | View-only | Self-service booking | Self-service booking | Self-service booking | Self-service booking | Self-service booking |
| Appointment types | 2 | Multiple | Multiple | Multiple | Multiple | Multiple |
| Email booking confirmations | ✓ | ✓ | ✓ | ✓ | ✓ | |
| WhatsApp reminders with replies | ✓ | ✓ | ✓ | ✓ | ||
| Choose which messages go out (Settings → Notifications) | ✓ | ✓ | ✓ | ✓ | ||
| Choose which actions patients may take by reply | ✓ | ✓ | ✓ | |||
| Email & SMS reminders | ✓ | ✓ | ||||
| Google Calendar sync (per provider) | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Stripe payments & appointment fees | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Advanced scheduling rules | ✓ | ✓ | ||||
| EMR & clinical records | ||||||
| Signed, locked notes with addenda | ✓ | ✓ | ✓ | ✓ | ||
| ICD-10-CM problem list, allergies & medications | ✓ | ✓ | ✓ | ✓ | ||
| Vitals with LOINC codes | ✓ | ✓ | ✓ | ✓ | ||
| Full patient record download | ✓ | ✓ | ✓ | ✓ | ||
| Shareable visit summaries in the portal | ✓ | ✓ | ✓ | ✓ | ||
| Pre-visit intake forms | ✓ | ✓ | ✓ | |||
| Intake review & approval workflow | ✓ | ✓ | ||||
| Specialty note templates & patient documents | ✓ | ✓ | ✓ | |||
| AI & integrations | ||||||
| AI scheduling assistant (dashboard) | ✓ | ✓ | ✓ | |||
| AI assistant in the patient portal | ✓ | ✓ | ||||
| Embeddable web chat widget | ✓ | ✓ | ||||
| REST API | Read (1 key) | Read + write (3 keys) | Clinical records & batch sync, unlimited keys | |||
| MCP server for AI agents | Read-only (1 key) | Read + write (3 keys) | All scopes, unlimited keys | |||
| HubSpot CRM sync | ✓ | ✓ | ✓ | ✓ | ||
| Signed webhooks | ✓ | |||||
| Embeddable read-only calendars | ✓ | |||||
| Reporting, audit & support | ||||||
| Analytics dashboard with data export | ✓ | ✓ | ✓ | |||
| Cross-organization analytics | ✓ | |||||
| Audit log | 90 days | 90 days | 90 days | 90 days | Granular, 365 days | |
| Support | Priority email | Priority email | Priority + onboarding | SLA-backed + dedicated onboarding | ||
| Early access to new features | ✓ | |||||
Prices are charged in USD and include applicable taxes, including IVA. Team members are people with a login (owners, admins, providers and staff); no plan charges per provider. WhatsApp reminders and patient replies are included from Starter for opted-in patients; WhatsApp’s sending limits apply.
Enterprise
Your own Genkō. Your own database.
For hospital systems and large groups with security-review, data-residency or procurement requirements. We deploy a dedicated instance of Genkō on your own subdomain, backed by its own database, so your data never shares infrastructure with another customer.
Custom pricing
Scoped and priced per contract
- Dedicated app deployment and database, isolated per customer
- Runs on your subdomain, e.g. scheduling.yourhospital.org
- Sign-in limited to your email domains; no public signup
- Owner accounts created by us — your owners invite everyone else
- Custom contract, BAA and security review
- Support and uptime terms written into your agreement
Up and running
in minutes
Three steps from signup to your first signed note.
Create your practice
Sign up in under a minute. Name your practice, choose a URL, and invite your team by email. Assign roles — owner, admin, provider, or staff — so everyone has exactly the right access.
Set up your team and your charts
Add providers and their weekly availability, define appointment types, and switch on the template groups your practice charts in. Genkō enforces every scheduling rule on every booking.
Book, chart and keep
Book from the dashboard or let patients use the portal. Write the note on the appointment, sign it, share the summary, and the record is kept for the period you set.
Engineered for reliability
Supabase
PostgreSQL with row-level security
Stripe
PCI-Level 1 Billing
Resend
Transactional Delivery
Next.js
Edge-Deployed
No credit card required
Still have questions? Chat with us.
How does the free plan work?
How quickly can I get my practice set up?
Can I manage multiple organizations from one account?
How does Genkō prevent double-bookings?
Can patients book and manage their own appointments?
How is patient data protected, and can we use Genkō under HIPAA?
Do you provide a Business Associate Agreement (BAA)?
What payment methods do you accept?
Do the prices include tax, and in what currency am I charged?
What counts as a team member, and do you charge per provider?
How do WhatsApp reminders and replies work?
Can I cancel or switch plans at any time?
Does Genkō include electronic medical records?
What do the AI and analytics features actually do?
Ready to run your practice
on one record?
Start free with scheduling and the patient portal. Add the EMR when you are ready: signed notes and record download from Starter.
No credit card required · Instant setup